Frequently Asked Questions

Everything you need to know about your Nabhi Sutra experience.

How long does it take for my order to be delivered?

Standard shipping typically takes 3 to 5 business days for domestic orders. You will receive a tracking number via email as soon as your package is dispatched.

What is your return and exchange policy?

We offer a 14-day return policy for unused and unopened products. If you receive a damaged item, please contact our support team within 48 hours for a replacement.

Are your products safe for sensitive skin?

All our products are formulated with high-quality, natural ingredients. However, we recommend performing a patch test before full application to ensure compatibility with your skin.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through a secure, encrypted payment gateway.

Do you offer international shipping?

Yes, we ship to select international locations. Shipping costs and delivery timelines vary based on the destination country and are calculated at checkout.

How can I track my order status?

Once your order is shipped, you can track its progress using the link provided in your shipping confirmation email or by logging into your account on our website.